Resolving Construction Disputes Without Derailing Your Project
Most construction disagreements are solvable. Here is how Conforma helps teams address issues early, document facts, and keep projects moving.
Disputes usually start small: a scheduling slip, a quality concern, an unexpected change order. With escrow, there is space to resolve the issue before money changes hands, but only if everyone stays organised and responsive.
Know the common triggers
- Scope creep: Work requested that is outside the agreed scope or lacks documented approval.
- Communication gaps: Updates or decisions that are not recorded, leading to mismatched expectations.
- Quality concerns: Materials or workmanship not matching the specifications in the contract.
Conforma's dispute playbook
- Pause the release: Funds stay in escrow while the issue is reviewed.
- Gather the record: Conforma compiles contracts, change orders, photos, and messages in one place.
- Facilitate dialogue: A neutral coordinator schedules a targeted review call to clarify expectations.
- Recommend next steps: Most issues resolve with a corrective plan; if not, Conforma escalates to a licensed mediator.
Stay proactive
Document progress with dated photos, note approvals in writing, and raise concerns as soon as they surface. Quick updates are easier to resolve than late surprises.
The goal is not to win a dispute; it is to finish the project. Escrow gives both sides a structured process so disagreements do not derail timelines or relationships.
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